"I am happy to provide a reference for Kristen Palmer as she is a stellar real estate agent. I met Kristen at an open house in March 2019 and she patiently worked with me until I found the home I wanted to buy in October of 2020. She made sure I had my ducks in a row with my lender and was efficient in getting all the paperwork needed to the right people at the right time. All inspections were set up in record speed and the process couldn’t have moved more smoothly. She is a knowledgeable and fun person to spend time with and I always enjoyed our outings together. She is not judgmental and I never felt badly about saying no to a place that did check many of my boxes but wasn’t quite right. Her partner, John Brannan, also worked closely with us during the close of my new home and getting my former home ready for sale and marketed. He is a wealth of information on the workings of a home, repairs needed and both Kristen and John have many good contacts and resources to help. Both Kristen and John were such kind and delightful people to work with during a stressful time (bought and sold in the same month during the pandemic). They bent over backwards to make sure everything stayed on track with a calm demeanor and a true caring of what was best for me. I highly recommend them both."

"John, working with you has been a great experience, and I really appreciate all the time and effort you put into helping me find and purchase my rental properties in Santa Rosa. You obviously know quite a bit about the area, yet you never got impatient with me as I took my time learning, and figured out what I wanted to buy.

I never felt pressure from you, you let me proceed at my own pace. You have a real “attitude of service”, and it made the long process towards the final purchase a very rewarding one.

Also, I really appreciate your patience, and spirit of adventure, as we entered into this strange and frustrating negotiation process with this agency handling the sale for the bank, apparently in India. I think many agents might have given up, tried to steer me to another property with easier contacts, but again you let me direct the process, and were there to help out any way you could. And the level of customer service you offered even after the sale was definitely above and beyond!

If I find myself wanting to buy more property around this area, I will DEFINITELY work with you again, and will recommend you highly to anyone who asks."